Frequently Asked Questions

We offer everyday household and lifestyle essentials. Review individual listings for materials, dimensions, intended use, and included pieces.

Our retro styling describes the store’s visual character. An item is not represented as antique or secondhand unless expressly stated in its listing.

Only the items expressly listed as included are part of your purchase. Styling accessories and background objects may be used for presentation.

Follow its specific instructions. Do not assume an item is suitable for food contact, direct heat, a microwave, or a dishwasher unless the listing or supplied instructions confirm this.

Available methods appear at checkout. Review the currency, shipping charges, taxes, and final amount before paying.

Most in-stock orders are processed within 2–4 business days after payment and verification. Busy periods may extend processing to 5 business days. Business days exclude weekends and public holidays.

Estimated transit to supported U.S. destinations is 10–15 business days after dispatch, in addition to processing time. Other destinations vary. Delivery estimates are not guarantees.

Available methods and charges appear at checkout before payment. Free-shipping offers, when available, follow their stated conditions.

Tracking details are provided when available after dispatch. Carrier updates may take time to appear. Items may arrive in separate parcels.

Contact us immediately. We will try to help before fulfillment, but changes and cancellations cannot be guaranteed after processing or packing begins.

Request a return within 30 calendar days after confirmed delivery. Contact us first for authorization and instructions. Preference returns must meet our Return & Refund Policy.

Contact us promptly, preferably within 7 calendar days, with your order number and relevant photos. We will review the issue and arrange an appropriate remedy. This reporting request does not limit statutory rights.

Approved refunds are issued to the original payment method within 5–10 business days after the return is received, inspected, and approved. Your payment provider may require additional posting time.